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ALARMING
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Commissions closed
2 min read
HI FRIENDS
EDIT: Commissions are closed again for the time being! All slots are filled and the waiting list has gotten to a reasonable size as well. Thanks so much for your interest!
--- Kept for reference ---
My summer is coming to a close, but I figure I can celebrate the last bit of my relative freedom by opening up a few portrait commissions. As always, these are PAYPAL ONLY.
I will be accepting 3 portrait commissions at $35 each
These will be non-remap, and not animated. While I generally paint a large version first then shrink it down, I make no guarantees on the quality of the original painting because a lot of the refinement goes on pixel by pixel.
I will also accept 1 full-body character piece at a time at $70+ each -- this will come on a transparent background. Price is subject to vary depending on complexity (e.g. wings)
I reserve the right to refuse any commission for any reason, though I think it's safe to say that I'm open to drawing most things within reason (sorry, no mechs or really gooey stuff!). I'm okay with tasteful nudity, but nothing explicit.
If you're interested, please shoot me a PM on dA or contact me at portraits@binkerville.com -- please be specific but succinct in your description, and reference pictures are always welcome! Discussion is welcome on this journal entry, but please send actual commission info to my inbox. ^^
EDIT: Commissions are closed again for the time being! All slots are filled and the waiting list has gotten to a reasonable size as well. Thanks so much for your interest!
--- Kept for reference ---
My summer is coming to a close, but I figure I can celebrate the last bit of my relative freedom by opening up a few portrait commissions. As always, these are PAYPAL ONLY.
I will be accepting 3 portrait commissions at $35 each
These will be non-remap, and not animated. While I generally paint a large version first then shrink it down, I make no guarantees on the quality of the original painting because a lot of the refinement goes on pixel by pixel.
I will also accept 1 full-body character piece at a time at $70+ each -- this will come on a transparent background. Price is subject to vary depending on complexity (e.g. wings)
I reserve the right to refuse any commission for any reason, though I think it's safe to say that I'm open to drawing most things within reason (sorry, no mechs or really gooey stuff!). I'm okay with tasteful nudity, but nothing explicit.
If you're interested, please shoot me a PM on dA or contact me at portraits@binkerville.com -- please be specific but succinct in your description, and reference pictures are always welcome! Discussion is welcome on this journal entry, but please send actual commission info to my inbox. ^^
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Hey everyone, I have a friend who is looking for some artistic contributions to a new, free wallpaper app he's writing for the iPad.
Here's a link to the site: www.fromthetopapps.com/ -- though the wallpaper app has yet to be listed.
In addition to displaying your basic, run-of-the-mill wallpapers, the app will feature "shelves," so icons can sit prettily upon custom-made shelves, displaying their grandeur and your impeccable taste in smartphone(pad?) applications. Here's an example: myquadband.info/uploads/posts/…
If you have an idea for a shelf background (or even just an awesome idea for a regular wallpaper), you can contact the creator at: jpowerdesigns@gmail.com
Be sure to include a link to your portfolio!
All participating artists will be fully attributed with a their full name, contact info, and a link back to a website of their choosing. This is a pretty good opportunity to get your name out there as well as beautifying the world just a bit more!
Here's a link to the site: www.fromthetopapps.com/ -- though the wallpaper app has yet to be listed.
In addition to displaying your basic, run-of-the-mill wallpapers, the app will feature "shelves," so icons can sit prettily upon custom-made shelves, displaying their grandeur and your impeccable taste in smartphone(pad?) applications. Here's an example: myquadband.info/uploads/posts/…
If you have an idea for a shelf background (or even just an awesome idea for a regular wallpaper), you can contact the creator at: jpowerdesigns@gmail.com
Be sure to include a link to your portfolio!
All participating artists will be fully attributed with a their full name, contact info, and a link back to a website of their choosing. This is a pretty good opportunity to get your name out there as well as beautifying the world just a bit more!
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UPDATE 7/15: She got her prints today, 5 weeks later. I'm glad we didn't have to wait another week to see if it would come, but a tracking number would have saved us all so much trouble.
Reposted from my tumblr: binkari.tumblr.com/post/761899…
dA Prints, I love the quality of your prints, but you need to get your act together.
I don't know how you can claim to be a legitimate business when you don't post a phone number under the guise of "providing your customers will the best service possible," or something to that effect. If there's anything that frustrates me about slow service, it's being kept in the dark about why the delays are going on, and they've done that twice in very unacceptable ways.
Here are two stories about my up-and-down relationship with dA Prints
Part I: Where the hell are my holiday cards?
On December 8th, 2010, I placed an order for a box of dA greeting cards to be sent to my school address. It was my hope that I'd get them the next week and I'd be able to ship them out to friends a few days later.
Normally dA gets prints processed and shipped within a day or two, so imagine my surprise when a week and a half passed and my order had still not shipped. Okay, it's the holidays, that's fine. It's only mildly inconvenient because I'll be spending the holidays with my parents, so I send in a ticket requesting an address change.
Another week passes with no status updates on the order or any ticket responses. It's not that no one's working the help desk, either— 400-500 tickets are answered everyday. I send in another ticket requesting the same thing, knowing in the back of my head that it's an exercise in futility. The Prints forum hasn't seen an update since April 2010.
Step forward a few more days and there are still no updates from either front. I send in a third ticket, even though it's in the back of the queue. But hey, maybe someone saw my first ticket and forgot about it. I don't know how the system works outside of being ineffective.
We're now about two weeks after the first ticket was placed, I get an e-mail saying that my ticket(s) has(have) been handled, but not in the way I wanted to: my three tickets were merged and sent to the back of the line with a simple message along the lines of "in the future, please use the comments system."
Okay. Fantastic. The only response my ticket gets after over two weeks of silence is a moderation and a boot to the end of the queue. Still, I take the moderator's advice and put in a comment stating my disappointment with the situation and requesting a cancellation.
Finally, on December 27th, almost three weeks after this whole ordeal began (and about 2 days past when I wanted to get my Christmas cards out), I get a response:
Hello, and thank you for your inquiry!
I apologize for the extreme delay. There was an issue with the printers where the image would have been printed on both the front and the back, where we can only print it on the front. I've cancelled your order and refunded it in full.
I am very sorry for the issues and for the delay—thank you for your patience.
Really? Equipment fails, I get that. As a printing company, I would assume that you'd be able to get it fixed in a timely manner, or at least inform customers about the potential delay in orders. Instead they stay absolutely silent.
In the end, I don't think I would have ever received those prints. I ended up ordering them from CafePress and got them within a week through standard USPS mail.
IT'S NOT LIKE I'M SHIPPING HUMAN BLOOD TO ANTARCTICA
Against my better judgment, I decide to use dA once more time to send some prints to a Canadian client. She commissioned me for an anniversary piece and I hoped to get the prints sent to her in time for their special day, June 12th, 2011.
I place an order to myself for a proof on June 7th, and place an order for her prints on June 8th. Unlike the Christmas card fiasco, I received mine within the span of a week, but my client…
Look, I know international shipments take longer. But I'm sending prints to Canada. We're like next door neighbors. I understand that the Canada Post was on strike, but as far as I could tell, mail was still getting through, albeit slower. If the prints took 3 weeks to get to her, I think that'd be understandable.
July 14th, and she still hasn't received anything. dA doesn't give tracking numbers for standard USPS shipping (which is dumb in its own right), so we have no idea where the prints are. Requests for reprints have been met with this message. Twice. From two different customer service representatives:
Hello binkari,
Thank you for contacting deviantART Customer Care. International shipments can sometimes take between 3 to 6 weeks for delivery via USPS airmail; depending on the hold up they receive in customs. There is no tracking information for orders shipped USPS mail. For future reference, if you would like your orders to arrive in a timelier manner and have tracking information, please choose one of the FedEx shipping options.
help.deviantart.com/172/
If the order does not arrive after this time frame has passed please let us know.
In the meantime, if you need any further assistance, please do not hesitate to contact us.
In a nutshell, I don't foresee them doing anything until next week, after which I imagine they'll give me the run around. FYI, there are only two shipping options: the Fedex option costs $25. Tracking service from USPS costs less than a dollar.
dA Prints, get it together. For a company, you are exceedingly difficult to get a hold of. I'm trying to get over the Christmas thing, but when a client of mine suffers, that becomes a big problem.
Or at least bundle in a tracking number with your USPS orders.
P.S. I have made a total of 8 prints orders over the course of 8 years, and 2 of them have had problems. 25% is not exactly a good rate of "successfully printed, shipped, and received products."
Reposted from my tumblr: binkari.tumblr.com/post/761899…
dA Prints, I love the quality of your prints, but you need to get your act together.
I don't know how you can claim to be a legitimate business when you don't post a phone number under the guise of "providing your customers will the best service possible," or something to that effect. If there's anything that frustrates me about slow service, it's being kept in the dark about why the delays are going on, and they've done that twice in very unacceptable ways.
Here are two stories about my up-and-down relationship with dA Prints
Part I: Where the hell are my holiday cards?
On December 8th, 2010, I placed an order for a box of dA greeting cards to be sent to my school address. It was my hope that I'd get them the next week and I'd be able to ship them out to friends a few days later.
Normally dA gets prints processed and shipped within a day or two, so imagine my surprise when a week and a half passed and my order had still not shipped. Okay, it's the holidays, that's fine. It's only mildly inconvenient because I'll be spending the holidays with my parents, so I send in a ticket requesting an address change.
Another week passes with no status updates on the order or any ticket responses. It's not that no one's working the help desk, either— 400-500 tickets are answered everyday. I send in another ticket requesting the same thing, knowing in the back of my head that it's an exercise in futility. The Prints forum hasn't seen an update since April 2010.
Step forward a few more days and there are still no updates from either front. I send in a third ticket, even though it's in the back of the queue. But hey, maybe someone saw my first ticket and forgot about it. I don't know how the system works outside of being ineffective.
We're now about two weeks after the first ticket was placed, I get an e-mail saying that my ticket(s) has(have) been handled, but not in the way I wanted to: my three tickets were merged and sent to the back of the line with a simple message along the lines of "in the future, please use the comments system."
Okay. Fantastic. The only response my ticket gets after over two weeks of silence is a moderation and a boot to the end of the queue. Still, I take the moderator's advice and put in a comment stating my disappointment with the situation and requesting a cancellation.
Finally, on December 27th, almost three weeks after this whole ordeal began (and about 2 days past when I wanted to get my Christmas cards out), I get a response:
Hello, and thank you for your inquiry!
I apologize for the extreme delay. There was an issue with the printers where the image would have been printed on both the front and the back, where we can only print it on the front. I've cancelled your order and refunded it in full.
I am very sorry for the issues and for the delay—thank you for your patience.
Really? Equipment fails, I get that. As a printing company, I would assume that you'd be able to get it fixed in a timely manner, or at least inform customers about the potential delay in orders. Instead they stay absolutely silent.
In the end, I don't think I would have ever received those prints. I ended up ordering them from CafePress and got them within a week through standard USPS mail.
IT'S NOT LIKE I'M SHIPPING HUMAN BLOOD TO ANTARCTICA
Against my better judgment, I decide to use dA once more time to send some prints to a Canadian client. She commissioned me for an anniversary piece and I hoped to get the prints sent to her in time for their special day, June 12th, 2011.
I place an order to myself for a proof on June 7th, and place an order for her prints on June 8th. Unlike the Christmas card fiasco, I received mine within the span of a week, but my client…
Look, I know international shipments take longer. But I'm sending prints to Canada. We're like next door neighbors. I understand that the Canada Post was on strike, but as far as I could tell, mail was still getting through, albeit slower. If the prints took 3 weeks to get to her, I think that'd be understandable.
July 14th, and she still hasn't received anything. dA doesn't give tracking numbers for standard USPS shipping (which is dumb in its own right), so we have no idea where the prints are. Requests for reprints have been met with this message. Twice. From two different customer service representatives:
Hello binkari,
Thank you for contacting deviantART Customer Care. International shipments can sometimes take between 3 to 6 weeks for delivery via USPS airmail; depending on the hold up they receive in customs. There is no tracking information for orders shipped USPS mail. For future reference, if you would like your orders to arrive in a timelier manner and have tracking information, please choose one of the FedEx shipping options.
help.deviantart.com/172/
If the order does not arrive after this time frame has passed please let us know.
In the meantime, if you need any further assistance, please do not hesitate to contact us.
In a nutshell, I don't foresee them doing anything until next week, after which I imagine they'll give me the run around. FYI, there are only two shipping options: the Fedex option costs $25. Tracking service from USPS costs less than a dollar.
dA Prints, get it together. For a company, you are exceedingly difficult to get a hold of. I'm trying to get over the Christmas thing, but when a client of mine suffers, that becomes a big problem.
Or at least bundle in a tracking number with your USPS orders.
P.S. I have made a total of 8 prints orders over the course of 8 years, and 2 of them have had problems. 25% is not exactly a good rate of "successfully printed, shipped, and received products."
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